Returns Policy
Please inspect your delivery on arrival, please email us at returns@tinkr.co.nz if there are any problems. If you have received a damaged item, we need to be notified within 48 hours of receipt.
If you are not satisfied with any purchase, simply return the goods to us in original condition within 30 days, and we will exchange it, replace it, or refund you.
If the TINKR Team have made an error with your order or caused a problem, we will pay for the return postage. You can email us at returns@tinkr.co.nz
RETURNS PROCESS
-
Using a carton or courier bag, package product and address to:
Returns c/-Tinkr
44 Fairfax Ave,
Penrose,
Auckland 1061
- Include proof of purchase and a detailed description of why you are returning the product.
- Once received in our warehouse, we will process the return within 1 business day to ensure a swift exchange or refund. We recommend using an insured courier service and that you keep a record of your shipment until replacement or credit is received.
We recommend using an insured courier service and that you keep a record of your shipment until replacement or credit is received.
